9-1-1 Emergency

If you have an EMERGENCY requiring immediate assistance, dial 9-1-1 from any phone.

When you dial 9-1-1 the first question you will be asked is:
"Sterling 9-1-1 what is the address of your emergency?"

The dispatcher answering the call will also gather the following information:
Your address
Your telephone number
Type of emergency/follow up questions  
Your name

You will also be asked to repeat your address and phone number for verification. This is to ensure we are sending help to the right location.  

The questions will vary depending on the type of call, please answer all of the questions the 9-1-1 dispatcher asks.  They need the information not only for your safety, but for the safety of the responding police, fire, and ambulance personnel.

Examples of law enforcement related emergencies
     report of a crime in progress
     report a domestic argument
     report of a traffic accident where injuries may be present

Examples of fire related emergencies
     fire where life or property is in danger
     carbon monoxide detectors sounding 
     motor vehicle accidents with injuries 
     gas odor or suspected leaks
     lifeline alarms


Examples of EMS related emergencies
     chest pain/heart problems
     difficulty breathing
     strokes
     falls
     uncontrolled bleeding
     choking
     sudden or severe illness
     back injuries
     anytime someone is seriously hurt or in danger


Our 911 dispatchers are trained professionals who are readily available to assist you in any emergent situation at any given time.